Customer
service traits
Our lax attitude is often displayed in call centres when a
shift ends and another begins. Since agents are required to
be at their desks early to log in before the actual calls
begin, the earlier shift is often still on calls when they
come onto the floor.
An
employer of choice
“We would like to be known as the preferred employer,”
says Anuradha Deb Group head-educational services, Mahindra
British Telecom (MBT). The HR framework of the company is
focused on achieving this aim.
Issue
dated
16th August. 2004
The
incredible shrinking supercomputer ranking
IN THE late eighties, Indians had good reason to be proud. Back then,
when the US government refused to allow India to procure a Cray supercomputer
for weather forecasting, our very own Centre for Development of Advanced
Computing (C-DAC) came up with an indigenous alternative—the Param—based
on a massive parallel processing architecture.
