|
NIIT
recently launched ‘Planetworkz’, a new initiative to address
the manpower needs of the growing IT enabled services (ITES) industry
in India. Planetworkz’s first offering, Certificate in Customer
Service, is a 30-day programme that prepares young enthusiastic
fresh hires in generic education for ITES career.
According
to NIIT, the offerings were perfected over a year of rigorous and
intensive pilots in Bangalore, in collaboration with leading players
like iSeva, American Express, Daksh and Spectramind.
Launching
the initiative Rajendra S Pawar, chairman, NIIT, said, “NIIT’s
ITES Education offering is a result of long and intensive interaction
with key ITES industry leaders. This industry participation in curriculum
development is the key to NIIT strategy. According to a recent Nasscom
study, the ITES sector will grow to be Rs 81,000 crore industry
in India and generate over 1.1 million jobs by the 2008. In the
year 2001-02, the ITES industry is set to record revenues of Rs
7,100 crore.”
Arun
Kumar, president of Nasscom, said, “The ITES industry grew
at a rate of 70 percent. We believe that there are four business
models which are going to evolve in times to come. The service factories,
process experts, service aggregators and bundled service providers.”
Adding
further, Pawar said, “Our purpose is to create high quality
manpower which will not only help in filling the manpower requirement
but also help in moving up the value chain.” It is understood,
initially the Planetworkz curriculum will be offered in cities like
Delhi, Mumbai, Bangalore, Hyderabad and Chennai and later extended
to other cities.
“The
task of preparing a relevant curriculumn that converts Indian youth
into global ITES professionals was challenging. By leveraging NIIT’s
20 years of experience in aptitude testing, content development
and certification as well as industry inputs, we have a model to
set new standards in this industry,” said Suren Singh, head
of NIIT’s Planetworkz initiative.
|
PEOPLE
