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Management

Top tips for disaster recovery readiness
Data availability is increasingly becoming the deciding factor in the success of a business. The Internet boom and the subsequent surge in information have only complicated matters.

Understanding body language
We all have certain specific behavioural tendencies. That’s not to say we’re pigeonholed into being one thing or another.

Travails of an ‘irrational’ project manager
When a project manager lacks in-depth technical knowledge, he disregards the views of other talented team members. The project finally suffers and gets driven to irrational directions, warns Dr R Srinivasan.

‘Tiger’ cubs are raring to go
Bangalore Labs (BL) was established in November 1999 as an infrastructure solution provider. The company was founded by the famous ‘Tiger’ Ramesh.

MOVEMENTS

Blue Star Infotech (BSIL) announced the appointment of Vir Advani as the global Hewlett Packard account manager. Vir, in his new role at will be responsible for further strengthening BSIL’s long-standing association with HP worldwide. In addition to increasing the amount of software outsourcing from HP, Vir will be working with the Global HP Account Team to initiate relationships with more HP entities across wider geographies worldwide. Prior to being appointed global HP manager, Vir has been senior manager, business development for Blue Star Infotech. Vir is a double graduate in manufacturing systems engineering and economics from the University of Pennsylvania, Philadelphia, USA. He has an avid interest in sports.

Agrani Convergence has appointed Krishnendu Sen as the national manager-distribution and institutional sales. He will be directly responsible for strategising the supply chain management for third party products and addressing the corporate and enterprise requirements in infotech and communications. His other responsibilities include managing sales performance for third-party products at all Agrani Switch stores and training retailers and sales force of appointed dealers and distributors. He will report to Rajiv Pathak, vice president-operations, Agrani Convergence. Krishnendu comes to Agrani Convergence with an extensive experience in setting up channel and distribution systems for technology and networking products and solutions. Prior to this, he was heading the northern and eastern region for marketing and setting up distribution channels for Ramco Systems.

FirstRing, an India-based contact centre, has appointed Rick Singer as its chief executive officer. An industry stalwart with several years of leadership experience in the global contact centre industry, Singer holds more than 13 years of experience in the US call centre industry. He will be responsible for spearheading the company’s strategic growth, strengthening long-term partnerships with customers and overseeing the operations of the organisation’s 100 percent Indian subsidiary. It is understood that this appointment will further strengthen FirstRing’s management team. Prior to this, he was working with West Corporation, where he was executive vice president. Singer is a doctorate in business and organisational management.

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