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The ‘health hazard’ of being an IT professional

Punita Jasrotia/New Delhi

Necessary health initiatives

  • Compulsory annual health checkups
  • Regular eye checkup camps
  • Ergonomically designed furniturethe right kind of chairs (for back problems), monitors and lights (eyes), keyboards (provided with padding)
  • Proper AC airflow, temperature, oxygen content, indoor plants
  • Provide regular exercise facilities

HR managers today have a new concern on their agendatackling health issues of IT professionals. Though not yet a priority factor like recruitment, retention or remuneration, experts believe that it might become a major concern in the near future. Continuous usage of computers is leading to ocular, orthopaedic, postural and even neurological problems among IT pros. Adding to this is the mental and psychological stress created by shorter project cycles and imbalances between their professional and personal lives.

Studies by various international medical research institutes show that 80-90 percent of people who use computers regularly are likely to suffer from vision and health problems. Another study conducted by the Department of Human Factors Engineering, University of Occupational and Environmental Health, Japan, showed that visual strain occurred after 60 minutes of Video Display Terminal (VDT) task. An official of HiTech Computer Corporation, the manufacturers of multi-layer coated computer screen glass filter, says, “Inspite of being at the helm of technology, majority of IT professionals are still unaware of the potential health hazards of spending long hours in front of the computer. Most of the users take it as a part of their job and do nothing to alleviate the symptoms they might be experiencing. Continuous exposure can lead to problems like eyestrain, soreness, burning and red eyes, periodic blurred vision, headaches, contact lens discomfort and glare sensitivity. The stress thus can lead to discomfort, fatigue, tension, depression and irritability, apart from low productivity and poor eyesight.” Agrees Dinesh K Joshi, head-HR, Vedaris, who says that constant use of computers puts an individual at risk, not only due to affects of radiation, but diseases like spondylitis, heart problems and also obesity.

As these health issues directly affects the productivity and efficiency of employees, it has become a responsibility of the HR manager. Most corporates realise the gravity of the problem, but very few have taken concrete measures in this regard. It is understood that only five to ten percent of Indian IT companies have taken initiatives to ensure an ailment-free environment. The rest are still happy providing “computer-friendly furniture” (with no set industry standards), gym facility and availability of different health policies under their “health initiatives”. Neither employers nor employees are aware of the damage that wrong type of furniture and peripherals can do.

According to Pooja Agarwal, HR officer, TCS, “Though professionals are aware of the problems, they focus only on the immediate. Which means that they are not looking at problems which can arise five to ten years down the line.” Dr EJ Sarma, CEO, Hurmist, says that the same approach is followed while buying furniture. “Most Indian IT companies do not pay attention to ergonomics while choosing chairs, seating and lighting arrangements, with many companies not even following the industry standard of designing workstations which require a minimum of 50-60 square feet per individual.”

i-flex solutions, Techspan, IT&T and Legato Systems are companies where the top management have taken the responsibility of spreading health consciousness among employees. “Workstations at i-flex solutions are scientifically designed, taking into consideration the intensity of light, height of the desks and right seating that supports a good posture. The air conditioning is regulated depending on the area, the amount of sunlight

and the number of people on each floor to ensure a comfortable temperature,” says R Vidyasagar, Head-Human Resources, i-flex solutions.

At Techspan, health initiatives were started as an educative endeavour, and has now taken the role of a movement. ‘Health weeks’ are organised every six months. It is also ensured that low-fat-low-salt-high-nutrition meals are provided in the company cafe.

The HR department at TCS started a “health campaign”, circulating tips on the right kind of posture and institutionalising work breaks (after every 20 minutes), it is also conducting research on the radiation impact due to continuous usage of computers. Plans are in the pipeline to conduct a ‘Health Mela’. Besides this, the company is also planning to organise leadership workshops (consisting of group leaders from different branches) which will help in creating further awareness and sensitivity among line managers (who actually deal with the developers and programmers). TCS has already started installing anti-glare screens, which would soon be replicated in its offices all over the country. At IT&T, Techspan and HCL Infosystems also all PCs now have anti-glare screens.

Furthermore, TCS is also in the process of setting up a gym and meditation facility, which will help employees take a break from their stressful work environment. HCL Infosystems is also planning to start stress management lectures for employees. “Health is a key concern for our HR department. We encourage people to do exercises and also conduct stress management lectures for them,” says ML Taneja, vice president-HRD, HCL Infosystems.

According to Vaibhav, assistant manager-HR, IT&T, the company recently took a major step by removing the board meant for keyboards and made necessary changes in furniture designs. To ensure that productivity is not affected due to health issues, the company also follows the “break-out method”, that is taking two to three breaks before lunch hour.

While Vedaris has not done much on the awareness front, it is conscious of providing the right kind of infrastructure for its employees. The company has complied with workstation standards of 60-70 square feet, soothing lighting, the right temperature and relaxation corners (with couches).

It is true that today most organisations are still to adopt health as a key issue, however industry experts believe that within the next six to eight months the scenario will change and the health factor will become a major concern for the HR manager.

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