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IT literacy - the new social cause Punita Jasrotia/New Delhi

Gone are the days when IT companies made their much hyped about social contributions at the time of natural calamities or occasionally gave food and clothes to the needy. IT literacy drives have now taken the centre stage of corporate social initiatives, which is also aimed at benefiting the industry in the long run. And how? According to industry observers, IT companies are gradually realising that for the success of their business it is necessary to bridge the existing digital divide within the society. The past couple of years have consequently seen companies like IBM, NIIT, Aptech, Infosys, Xansa, Intel, Cisco and Texas Instruments initiating many IT literacy campaigns.

The obvious objective of the sudden spurt in IT literacy drives is to make the computer an indispensable tool. According to Aruna Ramamurthy, head, Intel Education, “The ability to use computers has become indispensable to educational, career, social and cultural advancement. IT literacy is now a basic skill and a basic job requirement. The aim of IT companies is to help the underprivileged section of society keep pace with the changing times. They should not be left behind just because of their social, gender or physical disability.”

The efforts, scale of the projects and spirit behind the initiatives have in fact been commendable. For instance IBM India has taken a number of community initiatives to address IT literacy issues. The two significant projects are—setting up of the Gandhi Institute of Computer Education and Information Technology (GICEIT), in partnership with the Bharatiya Vidya Bhavan (BVB) and its tie-up with Victoria Memorial School for the Blind in Mumbai. Under the GICEIT programme, the company has been providing free computer education to students from economically weaker sections. This programme helps in bringing elementary computer literacy to participants from rural India with an aim to increase awareness of computers among children in these areas. Not only are PCs and laptops used during the training sessions, but they have also devised ‘local language interfaces’ using specialised software to make the learning experience more meaningful. More than 3,000 students in 15 schools have already benefited from the programme.

Children in Goa schools have access to computers thanks to the Goa Schools Computers Project (GSCP)

Infosys’ ‘Train the Trainer’ programme familiarises faculty members from various universities with the latest developments in the IT industry. Another significant initiative taken by Infosys in collaboration with Microsoft is the Computers@Classrooms, in which the company is committed to donate used computers to 100 institutions across India. Aptech however has annual literacy projects. In 1998 the company donated a computer lab (Pentium computers, colour monitors, et al), supporting software (Marathi courseware) to Apsingha village near Pune. In 1999, it partnered with Pratham’s (an NGO) for a ‘Universal Primary Education’ campaign in Mumbai and helped in developing low-cost innovative technology models for the same. The year 2000 saw Aptech joining hands with Rotary International to provide computer literacy to schools for underprivileged children.

Intel is universally known for its innovative education programmes. The company started its IT literacy initiatives in India in 1996 with the aim of getting more students interested in science and technology subjects and providing teachers with the tools to help them teach these subjects more effectively. The ‘Intel in Innovation’ programme has become popular in schools across the country. Some of the significant steps taken by the company have been—setting up Intel’s Cyberskool in collaboration with the National Science Centre (NSC), New Delhi. Cyberskools are state-of-the-art multimedia labs that provide children, teachers and parents hands-on access to latest literacy programmes. Teacher training programmes educate instructors on handling the demands of the digital era. Family camps are also held on weekends to provide children and their parents with practical experience. Intel has also been holding regular workshops with students and teachers across the country to educate them on the latest developments in the industry. The company also sponsors the ‘Annual National Science Fair’ organised by the Department of Science and Technology, with the aim of encouraging the younger generation to develop an interest in engineering, science and technology. Intel also holds the ‘Intel Technology in Education Contest’, in Delhi schools. Recently, the company launched the ‘Computer Clubhouse’ in Govindpuri, New Delhi. It is the first of its kind in Asia to provide access of technology to slum children. Presently 100 slum children regularly visit the Clubhouse. Though there is no specific course, the purpose is to provide them with basic lessons.

Samsung Electronics India Information and Telecommunication (SEIIT) has recently launched with NSC the ‘Digital Adventure (DA)—A walk-through of digital technologies’. This programme explains the latest technologies, gives a hands-on experience of futuristic digital products and also showcases tomorrow’s usage possibilities. Targeted at school-going children, teachers and parents, the initiative is aimed at widening their knowledge horizon and demonstrating effectively the possibilities of using science and technology.

Cisco has set up Networking Academies (NA) in every state of the country. The company provides equipment, curriculum and training and monitors the quality standards for free. CNAP trains students and in-transition workers to design, build and maintain computer networks. Another major initiative has been the launch of Cisco Learning Institute (CLI), a charitable programme for women, aimed at bridging the gender divide. CLI will provide free networking equipment, curriculum and scholarships for qualified students, while the institutes have to enrol 150 students each. The programme will be an extension of the already existing CNAP and will have a broad-based curriculum.

While Intel, Cisco and Samsung are focusing more on spreading education by leveraging on their domain expertise, Xansa India (which has been active in community services since its inception), has started Literacy@Home, to motivate the beneficiaries for pursuing higher level of education. The beneficiaries are associated with Xansa (peons, drivers, etc) and Xansa employees voluntarily conduct the classes. Others like HCL Infosystems are doing their bit by donating equipment or setting up computer labs for children. The company has donated a multimedia PC to CRY (to educate slum children in Alipure, New Delhi) and has also set up a PC Lab in Uttarakhand Public School in Noida (an institute for economically backward students). This endeavour has helped the school in complying with certain CBSE guidelines.

While it is difficult to assess the exact amount of contributions made for the spread of IT literacy among the have-nots, what is significant is the voluntary participation of many employees. For instance, at Tata Infotech employees from different divisions in Mumbai have been running a computer centre in collaboration with Vatsalya, an NGO for street children.

Red Hat India in collaboration with Goa Computers in Schools Project is working towards enabling the speedy computerisation of schools in Goa and provide Linux as a standard operating system. Under this, Red Hat is providing free software to over 360 schools in Goa. According to Shankar Iyer, training manager, Red Hat India, “The schools will get access to all the software that they need. We will also provide free training for teachers and volunteers. The concept of open source will help schools save on upgradation costs.”

Indian IT training majors like NIIT and Aptech have also started their literacy drives for the economically backward section which have become quite popular. NIIT’s Swift Jyoti programme has already trained 1,04,000 students in a single day (10 hours of training). NIIT also decided to provide 20,000 Swift Jyoti courses free MPs, MLAs and corporators and class 8th, 9th, 10th and 11th standard toppers of Government schools across the country. Aptech’s ‘Vidya’ is a reasonably priced, multilingual course with a wide reach. It aims at creating a massive base of competent computer users in all walks of life at the village, taluka, district and city levels.

While most of these initiatives are being driven by big Indian IT companies, what is significant is the universal spirit to help in the development of the IT industry. “We have noticed that IT education continues to remain the prerogative of a select few in the country and we hope that initiatives like ours will succeed in changing the scenario,” says Iyer of Red Hat. He adds that these efforts should be targeted to genuinely help society and facilitate a scenario where IT education becomes accessible to all, in particular the young minds who will shape the future of the country.

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