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Security Manager: The New Age sentinel

Sudipta Dev/Mumbai

You could probably call them the select sentinels of the New Age. The newest breed of professionals handling the toughest and the most sensitive of all tasks—warding off all threats to information security. Only, they are no ordinary security pros, but highly trained professionals, with commendable experience and expertise who also command a premium price in the international job market. Enter the era of security managers.

While Indian companies hire hundreds of IT engineers, the concept of security manager remains a novel phenomenon. Then, why the need ? “It is in the overall interest of the industry to get a feel of the idea. The existing knowledge level is not sufficient. Security professionals today are aware of the threat but do not know how to tackle it. There is no complete security solution,” says Rajeev Wadhwa, chief operation officer, Global e-Secure. Industry experts have been advocating the necessity of companies to hire specialists for handling the real threats in an enterprise environment. The security manager should be trained on various security trends and products and possess credible experience of operating and running security implementations on various operating systems and work environments.

One of the distinctive advantages of hiring a security manager is that being “an outsider” (who is not directly hired by the company), he is not impressed by the position of the IT head as far as the security aspect is concerned, that is the latter cannot exercise his superiority. The posting is as per the agreement of the e-security company with its clients to take care of the complete security needs. “We will sign SLA (Service Level Agreement) with organisations and provide them with complete security management — application security, product deployment, firewalls, etc. The security manager will be there to manage the complete SLA on site,” informs Wadhwa.

The candidate is educated to execute the job with complete backup of his organisation. This is one particular reason why despite the fact that security managers are also appointed directly by organisations across the world, it is always preferable to hire them as a part of an agreement with the company that is providing the complete security solutions. Then comes the pertinent question of taking guarantee of the security manager, which only an e-security company can provide.

While industry experts feel that with the gradual awakening in the Indian scenario, organisations here will start hiring security managers in the next six to eight months (starting obviously with the MNCs), in the international job market these professionals are much in demand, commanding a staggering annual salary ranging between US $125,000 to US $175,000—almost double the price commanded by other IT professionals. Global e-Secure has been training networking professionals to take on the job of security managers for an international clientele and has already sent out their resumes. “The significant factor is that these are permanent jobs and are not project based,” points out Wadhwa, remembering to add that these highly paid jobs require a great deal of investment on training. Last year the company, which pays an average salary of Rs 50,000 per month, had invested Rs 87 lakh on training its professionals.

What are the pre-requisites? “Three to four years of relevant experience in managing networks and hands-on experience of one to two years on enterprise applications in terms of implementation. He should have also implemented a firewall for

network security product. This should be coupled with six months of training,” answers Wadhwa. The candidate should be CISA (Certified Information Systems Auditor) certified, trained on various network platforms and products, enterprise applications and possess special auditing skills. Before being put on the job he should also be trained on “ethical hacking”, which is actually the basic penetration test. While age is not a factor, it is knowledge and skills which are the determinants. Obviously, certifications are also necessary for recognition in the international market.

“All our people are certified by CISSP (Certified Information System Security Practitioners) exam in the US, which we brought to India for information system security. We have in fact been training them for the job,” says VL Mehta, director-information technology, MIEL

e-Security. While the company has done some work for

organisations in the US and Indonesia, it has already started tapping the Indian market— the customers range from FMCG companies to banks to industrial groups. Acknowledging that the professionals are paid much more because of the demand-supply gap, Mehta points out that creation of awareness is a necessity in this field. “In India you will not have any organisation looking for security managers. They don’t even have a budget for security. However, we have been conducting lots of seminars and have got a fantastic response.”

A specialised position, there is little career path if an organisation hires a security manager directly. Constant updation of skill sets is necessary, which can only be possible if he is working with an e-security firm. Besides, training in this field is a costly affair which only an organisation can provide. “We can put a security manager two years onsite and after that put him on another job, for instance senior production manager for firewall in our company,” says Wadhwa. This is evidently not possible if an individual works for an organisation directly, for a security manager once hired will remain a security manager.

Deployed at a sensitive task, a rigorous background check and thorough investigation of previous track record is necessary. A person cannot fool around with the resume, it is vetted and tested by a third party agency and any bad reference means termination from the job. Evidently those hired to maintain a foolproof system should have a foolproof track record.

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